Treat Yourself Like a Client
Treat Yourself Like a Client
You work hard to take care of your customers. Flip that mirror around, treat yourself like a client, and see how that can positively affect your bottom line.
In preparation for launching Kwedar PR, I worked very hard to treat myself like one of my clients. I took myself by the hand and went through my strategic planning process to ensure I made the most of this launch opportunity to introduce my business to the marketplace. It's going to take diligence and continued planning (and maybe a few mind games to hold myself accountable), but I know that I must work ON my business - not just IN my business - in order to be successful.
How would you treat yourself like a client?
What are the special ways that you take care of your patrons that you could apply to your business?
Do you communicate clearly with customers? Turn that inward and work to improve employee communications.
Do you keep your client materials clearly organized? Make sure that all your marketing and business collateral and services (e.g. ad campaigns, analytics, log-ins, newsletters, etc.) are easily accessible and transferable so that anyone can jump in and help when you need it.
Do you treat your customers with great care and respect? Your colleagues deserve this as well.
These are just a few examples to illustrate that - no matter your industry or expertise - you can apply your skills and processes to your own business. Need some help thinking through your client-facing methodology and how it can impact your organization? Let's talk!